Not quite! We focus specifically on managing your vacation rental during guest stays. We don’t handle ongoing general maintenance or long-term property management outside of what’s needed to keep things running smoothly for your guests.

We lead with hospitality and heart. While many companies focus solely on bookings and maintenance, we focus on experience — for both you and your guests. We curate each home with intention, telling its story through thoughtful design, high-touch service, and local expertise.

Our approach is personal, not transactional. We’re selective with our portfolio so we can give each property the attention it deserves, treating your home like our own and guests like family. It’s this care, combined with strategy and storytelling, that earns five-star stays, glowing reviews, and returning guests.

We understand that many of our homeowners are not local. To help bridge that gap, we offer liaison services to oversee your contractors, vendors, and service providers when projects or repairs are needed. We act as your eyes on the ground — helping coordinate weekly maintenance , timelines, confirm completion, and ensure the work aligns with your standards and our shared guest-readiness goals.

We handle landscaping and repairs only as they pertain to the guest experience—things like lawn care before check-in, urgent maintenance during a stay, or anything that directly impacts comfort and presentation. 

Homeowners are responsible for the long-term upkeep of their property, including repairs, landscaping, and ongoing maintenance. That said, you’re never on your own — Flâneur is here to help. We offer liaison support to coordinate with your vendors, keep eyes on the ground, and ensure your home remains guest-ready between visits.

we believe hospitality starts well before check-in. Getting your home guest-ready means more than cleaning—it’s about curating an experience.

We walk your property with a fresh set of eyes before each stay, checking for anything out of place, from lightbulbs to linens. Beds are styled, welcome touches are added, and every detail is considered—from fluffing pillows to syncing smart locks. If something needs attention, we take care of it or notify you right away.

Our team doesn’t just prepare homes—we set the tone for unforgettable stays. That’s the Flaneur way. Thoughtful, hands-on, and always guest-centered.

We’re proactive, responsive, and always guest-first. If a guest reaches out with an issue—whether it’s a maintenance concern, a question about the home, or an unexpected hiccup—we respond quickly and professionally, aiming to resolve it with as little disruption to their stay as possible.

Our local team is on the ground to assist, and we stay in communication with both the guest and homeowner as needed. Every interaction is handled with care and hospitality, so guests feel supported and owners feel confident.

That’s how we protect the guest experience—and your reputation.

Absolutely. As a homeowner with Flâneur, you’ll always have access to your property for personal use. We provide an easy-to-use owner portal where you can view the calendar, block off dates, and manage your stays with just a few clicks.

We believe your home should feel like yours—because it is.